UX & Customer Empathy
Designing with a deep understanding of user context, needs, and behavior to shape experiences that feel considered and useful.
A collection of my greatest hits. These initiaves & projects showcase what happens when creativity, strategy, and way too much coffee come together.
I designed the Meeting Copilot which uses LLMs and conversational intelligence to support sales teams throughout the meeting lifecycle—capturing context, surfacing insights, and reducing manual follow-up. It brings clarity and speed to every conversation.
I redesigned Mixmax to shift from task-based workflows to relationship-driven outreach—helping reps prioritize the right connections with guided, persona-aware context and smarter follow-ups.
The AI at Mixmax initiative focused on streamlining sales workflows and boosting feature adoption. By integrating generative AI & sales engagement data into automated outreach channels and content creation, I was able to guide users toward smarter, more effective engagement.
If you’d like to see more of my work, feel free to reach out or connect with me on LinkedIn. I’m currently working full time, so portfolio updates happen at a slow and steady pace. In the meantime, click below to check out a few more past projects.
I may be open to new opportunities.
Via email: ryan@woodworksdigital.com
Via Linkedin: Ryan Wood